FAQ’s

Q: Do you cut toughened glass?

A: Toughened glass cannot be cut once toughened. We cut normal float glass which then goes through a toughening process. It is then impossible to be cut down to size.

Q: Do you do table top glass?

A: Yes, we provide all different types of table top glass including toughened polished glass. We also offer to work to your templates, so many more difficult shapes can be cut and processed for more abstract furniture.

Q: Can I have a double glazed unit the same day?

A: Normal non-toughened double glazed units usually take approximately 1-2 working days.

Q: Do you offer an emergency glazing service?

A: We do not have people on call 24/7 for emergency glazing services, although we do offer a regular glazing service.

Q: Do you supply and install uPVC Windows?

A: Yes, we supply and also install our very own uPVC windows which all come with a very comprehensive guarantee. We only use high quality uPVC from Rehau.

Q: Do you sell greenhouse glass?

A: Yes, we sell 3mm horticultural glass for sheds and greenhouses. This can be cut to size whilst you wait.

Q: Do you cut glass to size whilst I wait?

A: That is one of our specialities; we cut the glass there and then whilst you wait. (This only applies to clean cut, non-processed glass and non-toughened glass.)

Q: Can you cut my own glass down?

A: Yes, we can attempt to cut your old glass down to size, if it is just one or two cuts it is usually free of charge, although if you require more than this you may be charged a small fee. We cannot guarantee cutting your own glass will not break, so it is at the owner’s own risk. We accept no responsibility for breakages of glass or incorrect sizes. (Don’t forget we cannot cut toughened glass.)

Q: Do you offer accounts?

A: No, unfortunately we do not.

Q: What payment methods do you accept?

A: We accept many convenient payment methods, such as credit and debit card, BACS and cash. We do not accept cheques in any circumstances.

Q: Do you offer free, no obligation quotations?

A: Yes we do, just call to arrange a measure up with one of our friendly staff and once completed you will receive a written quotation through the post within 1 – 3 days. No pressuring salesman involved, only our installation team will visit you.